Focusing on change management and adoption is 90% of digital transformation: Ruma Kishore, HUL
Ruma Kishore, Director Digital Transformation, HUL, emphasized that realizing the full potential of digital transformation requires a concentrated effort on implementing effective change management strategies and ensuring widespread adoption throughout the organization. These initiatives account for the majority, around 90%, of the critical work involved in reshaping processes and leveraging technology for organizational growth and innovation.
NOTE: This video is a part of ETCIO Annual Conclave 2024.
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